Our promise to you

Buying a holiday or park home is a big step. Here is what we promise every buyer, in plain words.

Example, to be confirmed The promises below are examples of what we plan to offer. We are confirming the details, so please ask us before relying on any of them.

1. 1

   Time to change your mind Example, to be confirmed

   If you buy a home from us and change your mind, you have 14 days to cancel and get your money back.

2. 2

   Warranty on new homes Example, to be confirmed

   Every new home comes with the maker's warranty, and we tell you in writing how long it lasts and what it covers.

3. 3

   Your licence in writing Example, to be confirmed

   Before you pay, you get the length of your licence and the age rules for your home in writing, so you know how long you can keep it on the park.

4. 4

   No pressure to use our finance Example, to be confirmed

   You can pay cash or use any lender you like. Buying a home from us never depends on taking our finance.

5. 5

   Clear yearly fees Example, to be confirmed

   Pitch fees and running costs for your park are set out before you buy, with how and when they can change.

6. 6

   Help when you sell Example, to be confirmed

   If you decide to sell later, we explain your choices and any charges in writing, up front.